Shipping policy

Shipping Policy

At Cart Point, we are committed to delivering your orders quickly and efficiently across Canada. We are pleased to offer FREE shipping on all orders within Canada, with no minimum purchase required.

Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Time:
Estimated delivery time is 3–7 business days, depending on your location within Canada. Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, carrier delays, or high demand periods.

Shipping Carriers:
We work with reliable shipping partners to ensure safe and timely delivery. The carrier used will depend on your location and order size.

Order Tracking:
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment in real-time.

Delays:
While we strive to meet delivery timelines, Cart Point is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Incorrect Address:
Please ensure that your shipping address is correct at checkout. Cart Point is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact us within 5 days of delivery at jahangirjavedk@gmail.com, and we will assist you in resolving the issue.

Contact Us:
For any shipping-related questions or concerns, please contact us at:
📧 jahangirjavedk@gmail.com